If a shopper trips on a torn or raised floor mat near a mall entrance in California, they may have a strong premises liability personal injury claim against the property owner, mall management, or cleaning contractor, depending on who was responsible for maintaining the area.
๐น Legal Framework: Premises Liability in California
Under California Civil Code ยง1714, property owners and managers have a duty of care to keep premises in a reasonably safe condition for visitors โ including maintaining walkways and entrance areas.
A torn, curled, or unsecured floor mat at an entrance is considered a foreseeable tripping hazard. If someone is injured because of it, the property owner may be negligent.
๐น Elements of a Valid Personal Injury Claim
To prevail in court or reach a settlement, the shopper (plaintiff) must show:
1. Duty of Care
The mall and any vendors or contractors responsible for cleaning or maintaining the entryway owed a duty of care to shoppers.
2. Breach of Duty
Failing to secure or replace a torn or raised floor mat is likely a breach of that duty โ especially if:
- The mat had been in poor condition for some time,
- Staff failed to inspect the area regularly, or
- No warning was posted.
3. Causation
The condition of the mat directly caused the shopper to trip and fall.
4. Damages
The shopper must show actual damages, such as:
- Physical injury (e.g., sprains, fractures),
- Medical expenses,
- Lost wages,
- Pain and suffering.
๐น Evidence That Can Strengthen the Claim
- Photos of the mat showing the torn or raised area.
- Surveillance video of the fall.
- Witness statements (including staff or other shoppers).
- Maintenance or inspection logs showing lack of routine care.
- Incident report filed with mall security or management.
๐น Common Defenses the Mall Might Raise
- The mat was in good condition just before the incident (transient hazard).
- The shopper was distracted or not watching where they were going.
- No prior complaints or reports had been made about that mat.
However, if the mat was clearly in disrepair, those defenses may not hold up.
๐น Statute of Limitations
In California, the time limit to file a personal injury lawsuit is generally 2 years from the date of the incident.
โ What the Injured Shopper Should Do Next
- Seek immediate medical attention.
- Take photos of the mat and the surrounding area.
- Report the incident to mall security or management.
- Gather witness information, if possible.
- Consult a personal injury attorney.
Law Offices of James R. Dickinson – 909-848-8448
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