When a custody dispute cannot be resolved through agreement or mediation, the court may use a child custody evaluation to obtain detailed information about the family. An evaluation is more comprehensive than an ordinary mediation session. It may include interviews, document review, observation, testing, collateral contacts, and recommendations concerning custody or parenting time.
The purpose is to assist the court in determining an arrangement consistent with the child’s best interests, health, safety, and welfare.
The Evaluator Examines the Family as a Whole
An evaluator may interview each parent and conduct age-appropriate interviews or observations of the children. Depending on the circumstances, children may be seen individually, with siblings, and with each parent so the evaluator can observe family interactions.
The evaluator may also contact teachers, doctors, therapists, childcare providers, or other people with relevant knowledge. Parents may be asked about education, employment, health, parenting history, family relationships, substance use, domestic violence, and the proposed parenting plan.
The scope should fit the issues in dispute. A limited evaluation may focus on a particular concern, while a broader evaluation may examine several aspects of the family’s functioning.
Home Visits and Testing May Be Included
A home visit can help the evaluator observe the child in a familiar setting and understand sleeping arrangements, household safety, and parent-child interaction. The size or expense of a home is generally less important than whether it is safe, reasonably organized, and suitable for the child.
Some evaluations include psychological testing. Test results should be interpreted by a qualified professional and considered with interviews, records, and observations rather than treated as a stand-alone custody decision.
Parents should answer questions honestly and avoid staging the home or rehearsing the child. Attempts to coach a child about the schedule or what to say may damage credibility and place inappropriate pressure on the child.
Confidentiality Has Important Limits
Information shared with a custody evaluator may be included in a report, communicated to the court, or provided to the parties as authorized. Children should receive an age-appropriate explanation that their statements may not remain confidential.
Parents should assume that relevant communications, records, and reported incidents may be reviewed. They should not ask children to gather evidence, monitor the other household, or act as messengers during the evaluation.
Preparation Should Focus on the Child
Useful preparation includes organizing school, medical, childcare, and communication records; developing a workable proposed schedule; and identifying specific facts bearing on safety and stability. Personal attacks that do not relate to parenting can distract from legitimate concerns.
Existing custody orders remain binding throughout the evaluation unless properly modified. A California child custody attorney can explain the evaluator’s role, help define the disputed issues, prepare a parent for interviews and home visits, and address errors or unsupported conclusions through the proper court process.


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